This is an umbrella category for hotel operational roles that don't fall under our other named hospitality categories (Chefs, Front Desk, Housekeeping) — for example, F&B service staff, concierge, or back-of-house support. Because it spans several distinct functions, the specific department is what actually determines sourcing, not the "hotel staff" label itself.
Screening starts by confirming the exact department, then verifies relevant prior experience in that specific function — a back-of-house support role and a guest-facing F&B service role are screened for different things even though both sit under this general category.
Employers should specify the department so sourcing and screening target the right experience; if the role fits one of our named categories (Chefs, Front Desk, Housekeeping) instead, see that page for more specific guidance.
